Transfer Guidelines

• For successful transfers, one (1) year of time will be added on top of whatever time is remaining on the domain.
• We cannot do registrar transfers for domains that are On Hold or Past Due with the current registrar. To be on the safe side, you should start the registrar transfer process at least two or three weeks before the expiration date of the domain.
• Once the transfer order is submitted, an Email will be sent to the Admin Contact Email address of the domain to be transferred.
• Before you attempt to transfer a domain, make sure that the Admin Contact Email for the domain to be transferred is valid. If the Admin Contact Email address listed in the current whois info is no longer valid, you must contact the original registrar to request it be changed. We can't assist you in transferring the domain until we can verify who is accepting the transfer.
• The confirmation Email contains detailed instructions for the Admin contact. This includes a unique URL which displays an option to either accept or decline the transfer.
• Registrar transfers are sent to the Registry where it awaits approval. Unless the losing Registrar explicitly denies the transfer (for instance, if the domain is past it's expiration date), it will usually go through this step within 9 days. It can go through sooner if the losing registrar explicitly approves the transfer. This will vary from registrar to registrar.
• Please note that some Registrars have added confirmations of their own for transfers away from their system. Please contact them directly for details.
• Please note that when you process a transfer, it will not show up as "Active" until the transfer has completed successfully. It usually takes 3-5 days but may take as long as 10 days.